To get your custom proposal
Speed, cost optimisation and customer care. Contacting ALPACKA for customs assistance and shipments of the e-commerce site will allow you to have no worries regarding deliveries and returns to your costumers.
PURCHASE
ORDER
AUTOMATIC SHIPMENT CREATION
LABEL
PRINTING
PRACTICAL MANAGEMENT EXTRA EEC CUSTOMS
COURIER PICK-UP AND DISPATCH
DELIVERY AND ASSISTANCE
Dedicated and customized price list based on the customer request
Dedicated and customised price list Based on the required services, shipments and logistics management, we create quotes exclusively for you and your needs with the utmost transparency.
Connector integration between your e-shop and our web platform for creating shipments
With Elledi you can integrate your online store and our web platform to efficiently exchange data on delivery status and collection requests. Tracking is integrated directly on the platform quickly and easily.
Label generation and printing without operator intervention
With the help of our technology and e-commerce programmes, orders can be processed, labels can be created and printed automatically, reducing the margin of error in the data entry process to a minimum.
Daily collection by the courier at the customer’s warehouse
Every day a courier will collect the goods to be shipped, going directly to the customer’s warehouse. It is a convenient service that allows you to manage your shipments without organisational problems.
Sending message or e-mail to recipient for delivery management
The recipient receives a notification with the expected delivery date and, if it is not available that day, can choose to change where and when to pick up his or her purchases. This way you will always be sure to receive your order.
After-sales service with scheduled and customized deliveries
We provide all customers with timely and precise service even after the goods have been dispatched, customising and scheduling deliveries according to the days and times that are most convenient for those purchasing from the online shop.
Customs process management
Our experience in customs practices allows us to handle all documentation related to clients, and therefore e-commerce sites, shipping to non-EU countries.
Customer care with operators available to your needs
With the management of your Customer Service, we become your single point of contact in handling all critical issues, guaranteeing efficiency, professionalism, kindness, problem solving and process optimisation.
Elledi SpA provides all its expertise and professionalism in e-commerce logistics, from order receipt to delivery. Our solutions are designed for companies that handle orders and tasks manually and want to have more effective assistance than an ordinary courier.
Fast deliveries with
express couriers
We offer a reliable and accurate national and international shipping service with assistance in customs documentation.
From order to shipment
with just a few clics
In addition to delivery, we take care of the handling of returns with professionalism and speed, relieving you of all post-sales tasks.
Dedicated assistance for
customs and shipping
From document verification to consulting on complex operations, we handle every type of customs procedure.
Efficient returns
management
We take care of pickup, inspection, and reintegration of products into the sales cycle, reducing turnaround times and improving your customers’ post-purchase experience.
Elledi SpA provides all its expertise and professionalism in e-commerce logistics, from order receipt to delivery.